Thursday, August 25, 2005

Time for Change - Clearing the First Hurdle - By Glen Feechan

"Here is Edward Bear, coming downstairs now, bump, bump, bump on the back of his head, behind Christopher Robin. It is, as far as he knows, the only way of coming downstairs, but sometimes he feels that there really is another way, if only he could stop bumping for a moment and think of it."

A.A. Milne (1882 - 1956), Winnie the Pooh

Absolutely vital to any business change is allocating some time to do it. Sadly, most companies find themselves in the position of poor Edward Bear when it comes to dealing with changes to their business processes. From my experience in helping clients to implement change within their businesses, I have outlined some thoughts to help you get started.

Face it!

You acknowledge that you need to change. You might know what you need to change too. You will make the change when you have time - this may be once a current project is finished, or once the year-end is out of the way, or when business slackens off.

You are in the grip of the vicious spiral that most businesses find themselves in. You are too busy to improve, you remain inefficient, and therefore remain too busy to improve.

Face it! There is never a right time, other than now. When this project is finished you will be into your year-end. When the year-end is out of the way, it's holiday time. The only way to pull yourself out of this is to make time NOW! Once you free up the time, the improvements you make help create more time and you find yourself in a virtuous circle of improvement.

What's going to give?

OK, you have faced up to the fact that Old Father Time isn't going to tap you on the shoulder and show you an extra week you didn't know was there. What can you do?

If the time isn't going to just appear, you will need to free it up from somewhere else. Assuming that the changes are to be implemented during working hours, this means that something has to give. You just need to decide what.

What would you do if a key member of staff was off sick for a week, or a major unexpected crisis occurred requiring "all hands on deck"? You would manage, you always have. Think of the things you would temporarily stop doing then. You never know, you might find that some of them aren't required anyway - there's your first improvement!

The key is to give the change process the level of importance it requires. We can always make time for things that are important enough. This needs to come from the top.

Lead by example

Employees, in general, treat as important what they believe their managers and leaders think is important. This belief comes from observing what managers do, far more than listening to what they say! It needs to be clear to employees the importance that management attaches to the changes being implemented.

With some clients we find it useful to have senior management represented at workshops where they may not strictly be required. It is very hard for employees to argue that their time is more valuable to the business than that of the Managing Director.

When a member of the management team misses a workshop or meeting planned as part of the process of change, it can have a devastating effect on employee availability for future workshops. This simple act can be read by the employees as: "Ignore what I have been telling you about these changes - the day-to-day business is what is really important!". Next time they are asked to attend a workshop, the answer is likely to be "I don't have the time."

Just Do it!

When it comes down to it, there is no substitute for action. In the words of the 35th US president:

"There are risks and costs to a program of action. But they are far less than the long-range risks and costs of comfortable inaction. "

John F. Kennedy (1917 - 1963)

Or more succinctly, in the words of Nike's marketing slogan:

"JUST DO IT!"

Good luck!

Glen Feechan is Chief Executive of Feechan Consulting Ltd (http://www.feechan.co.uk), a business consultancy specialising in business process improvement training and consultancy. Email Glen at glen@feechan.co.uk.

Glen is also the editor (and regular contributor) of Changing Business ezine (sign up at http://www.feechan.co.uk).

Article Source: http://EzineArticles.com/

Submitted by: Administrator

Monday, August 22, 2005

Antispam Protection - By Ashley Gibbs

Read this article and find that it has a valuable content so I like to share with everyone reading this.

Antispam email accounts

Spam has evolved through the proliferation of e-mail accounts and Internet worldwide. Since mailing e-mails is free and easy, sending spam in the form of unsolicited e- mails to multiple recipients advertising a service or product is on the rise. However, spamming is recognized as a hindrance and annoyance by many and so finding ways to eliminate spam altogether, or at least block it, is a main effort of many. Yet, fighting spam is difficult because spammers have created their own computer world of host computers and methods for spamming e-mail accounts. So, if you want to fight spam you have to be diligent and creative.

One of the first things you should do if you have not already is to set up filters on your computer. These filters will block certain e-mail addresses from entering your inbox and will help you eliminate spam. However, if you block all e-mail addresses from a certain web site then you will also be eliminating any legitimate e-mails that might originate from that web site. However, because of the issue of spam web sites are dividing into two groups, more or less, those that support spam and those that do not. So, if you are receiving spam from a web site and you block that address you will likely be blocking just spam.

You can fight spam by writing to the web site, from a different e-mail address of course, and informing them that they are supporting spammers. If the company is real and fighting spam they will likely thank you for writing and want additional information in order to eliminate the spam from their web site. However, if the web site is a spam supporter then you will likely not receive a response and simply become a victim of their spamming again. So, be careful how you inform these companies they are supporting spam.

They might take any number of actions depending on the type of site they are. If it is a real site then they will likely welcome the information and may ask you to provide additional information in order for them to properly deal with the situation. If it is a spam friendly site you are writing to then they will either ignore your e-mail or simply add your e-mail address to their spam list. Also, sometimes the web site you are writing to is simply being exploited by the spammer and has no idea what is going on. Inform them they are being exploited and need to reconfigure their e-mail server in order to block spammers from using their e-mail as a host.

Another tip is to never respond to spam e-mail. By doing this you will simply be confirming that your e-mail address exists and you will begin receiving more e-mail. So, block the e-mail address rather than replying to it asking to be removed.

Finally, take care when visiting web sites that promise to remove your address from spam sites. More often than not these web sites are owned by spammers and they simply steal your e-mail address and send you more spam! The only way to get rid of spam is to fight it daily and even write to your congressional representative to bring the problem of spam into the political light.





About The Author

Ashley Gibbs is the owner and operator of Lib Antispam Inc which is an excellent place to find antispam links, resources and articles. For more information go to: http://www.libantispam.com/.








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